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Tenant process

  1. Once you have allowed the tenant to pay using non Direct Debit methods, they have the option to select Automatic payments (Direct Debit) or Manual payments when setting up their rent collection.

  2. After they select Manual payments, the tenant needs to accept the payments and click the Accept & set up button.

  3. On the rents page the tenant can view the dates and amounts due, and use the Pay online button to make the payments.