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Overview

With the new holding deposit feature you can collect a holding deposit from the tenants before they sign the tenancy.

  • The lead tenant must pay the holding deposit before they and other tenants receive the contract to sign.

  • If you countersign the tenancy, the holding deposit will be refunded to the lead tenant or converted to a tenancy deposit.

  • If you cancel the tenancy before countersigning it, you can choose whether you want to refund the holding deposit or keep it as a fee.